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On behalf of this well established and growing business, we are recruiting a Sales Support Administrator to join their friendly, professional team.
You will need to have at least 1 year’s administrative experience and be extremely customer focused.
You will also need to be highly organised, able to multi task, have great attention to detail and able to work within a fast paced environment.
Good Microsoft Office skills are a must for this position, if you have SAP and CRM experience this would be an advantage though is not essential.
This organisation offers a great working environment, career development opportunities, and a collaborative team culture.They also offer 10% bonus of annual salary.
Responsibilities include:
- Processing customer orders
- Respond to customer email enquiries
- Answer incoming telephone calls
- Manage assigned accounts (approx. 20 to 30)
- Check EDI system daily for orders
- Book in customer order deliveries
- Deal with customer queries and liaise with carriers
- Monitor anycourier discrepancies and process claims
- Processing Sales Managers FOC issues/Sales
- Processing quotation requests via email or web
- Raising credit notes
- Checking invoices
Other duties include processing proforma orders, taking credit card payments, checking invoices and covering customer accounts for holiday cover.
Personal Requirements:
- Minimum of 1 year’s administrative experience
- Be highly customer focused attitude
- Have excellent written and verbal communication
- Have accuracy and attention to detail, particularly data input, creating and maintaining records
- Possess strong organizational skills with the ability to juggle multiple tasks in a fast-paced environment
- Be a strong team player, keen to develop the role and take on additional responsibilities as time and experience allows
- Be proficient in Microsoft Office software, including outlook, excel and word
- Ideally SAP & CRM experience would be an advantage however training would be provided
Package & Benefits:
- Hours are 09.00 to 17.15 Monday to Thursday and 09.00 to 16.00 on Friday
- Holidays start at 25 days per annum, with an additional 3 days at Christmas
- Bonus scheme: target just over 10% of salary
- Pension scheme & private medical insurance
This is a full time, office-based role in Shepperton. This is NOT a working from home role.
