Service Advisor

Layka Recruitment

Posted a day ago, valid for 25 days

Sunbury-On-Thames, Surrey TW16 6, England

£32,000 per day

Full Time

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Sonic Summary

A reputable dealership in the Surrey area is seeking a Service Advisor to join their team.
The position offers a salary of up to £32,000 along with a bonus scheme.
Candidates should have a minimum of two years of experience in a similar role.
Responsibilities include handling customer inquiries, managing workshop progress, and scheduling services.
The ideal candidate will possess excellent customer service and organizational skills, along with proficiency in Microsoft systems.

A highly reputable dealership based in Surrey area are currently looking for a Service Advisor to join their team. This is an exciting opportunity for someone who is looking to progress their career with an established company offering various benefits and long-term career prospects.Paying up to £32,000 with a bonus scheme. SERVICE ADVISOR - RESPONSIBILITIES:

Day to day office administration duties
Professionally dealing with incoming telephone calls
Work in progress (WIP) control for workshop
Deal with customer needs face-to-face and over the phone with a professional, friendly approach
MOT and service scheduling
Updating customers with vehicle progress
After service care

SERVICE ADVISOR - SKILLS REQUIRED:

Excellent customer service skills
Proven organisational skills
Proven administrative skills
Excellent interpersonal and verbal & written communication skills
Ability to work as a part of a team as well as on own initiative
Computer literate
Able to work on own initiative and under pressure
Good working knowledge of Microsoft systems (Word, Excel, PowerPoint)
Knowledge of the automotive industry and of the Autoline computer system would be desirable

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