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Location:Sunbury on- Thames
Salary:£27,500 plus bonus
Join a Market Leader in Self-Storage!
Our client, established in 2006, is a standout in the self-storage industry, with an exciting vision to expand across London. Known for first-class facilities and service, theyre transforming the storage experience using cutting-edge technology to make it more convenient than ever for their customers.
As they enter an exciting new growth phase, were on the hunt for a passionate, ambitious Sales and Customer Service Consultant to help drive this journey forward. If youre a results-driven professional with a flair for customer service and a hunger to exceed targets, this role could be the perfect next step!
ABOUT YOU
- Background in retail sales, telesales, or customer service
- Self-motivated, proactive, and driven
- Confident with MS Office and comfortable using tech
- Excellent communicator with strong interpersonal skills
- Enthusiastic, positive, and goal-oriented
- Experienced in consultative sales and providing exceptional customer service
SALES CONSULTANT KEY RESPONSIBILITIES
Sales Focus
- Drive Sales Growth: Promote products and services to boost sales and meet targets.
- Convert Leads: Turn potential leads into loyal customers.
- Upsell Services: Inform customers about add-ons like enhanced liability cover.
- Merchandise Sales: Suggest useful merchandise to maximise customer satisfaction.
- Exceed Expectations: Deliver top-notch customer service, encouraging others to do the same.
- Maintain High Standards: Ensure outstanding service across all channels face-to-face, phone, and email.
- Listen & Advise: Understand customer needs, offering tailored solutions.
- Follow Up: Handle enquiries diligently, maintaining professionalism in every interaction.
- Oversee security monitoring and routine admin tasks
- Manage accounts, invoicing, and collections with precision
- Keep accurate customer records, produce financial reports, and assist in banking
- Support team organisation, task delegation, and staff training
- Holiday & Time Off: 25 days holiday plus bank holidays, with a birthday day off!
- Bonuses & Commissions: Monthly, Champion of the Month, and Champion of the Year rewards
- Health Benefits: Perkbox perks, Medicash health plan, and advanced paternity pay
- Wellbeing & Support: Team socials, career progression, and mentorship from the Leadership Team
- Extra Perks: Christmas & New Year shutdown, cycle-to-work scheme, free EV charging at work, and up to 3% pension contributions
This role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role.
Start your journey today. Apply now or find us online:
- Web: McCarthy Recruitment
- LinkedIn: McCarthy Recruitment
- Facebook: McCarthyRecruitment
- Instagram: McCarthyrecruitment
The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.
