Lettings Manager

We are looking for an experienced and driven Lettings Manager to join a leading estate agents and play a key role in managing and growing the residential lettings portfolio. This is an exciting opportunity for someone with a passion for property and a proven track record in residential lettings to take on a senior role within a dynamic and supportive team.

Key Responsibilities:

• Manage and grow a portfolio of residential lettings, ensuring exceptional service for both tenants and landlords.
• Develop and implement business plans to achieve branch goals, driving performance and results.
• Build and maintain strong relationships with customers, suppliers, and the wider community to ensure trust and satisfaction.
• Monitor and assess local competitors, keeping the business competitive and relevant in the market.
• Ensure compliance with current Residential Lettings legislation, staying updated on relevant laws and regulations.
• Manage high-volume and time-sensitive tasks, ensuring that all client and property needs are met promptly.
• Deliver exceptional customer service, maintaining the highest standards in client care and communication.
• Work independently and show initiative in prospecting for new business, developing leads, and expanding the customer base.
• Maintain excellent telephone etiquette and clear communication with clients and colleagues alike.
• Demonstrate strong IT skills, particularly in Microsoft Office applications, to manage workloads and reports efficiently.
• Be detail-oriented and committed to ensuring accuracy in all aspects of your work.
• Lead by example, fostering a positive and collaborative team environment.

Requirements:

• Full UK Driving Licence for a manual vehicle.
• A minimum of 3 years' experience in residential lettings, ideally in a Senior Negotiator role or higher.
• Strong ability to work as part of a team, contributing to a positive and enjoyable working environment.
• Proven ability to build trusting relationships with clients, suppliers, and colleagues.
• Highly self-motivated with the ability to manage multiple tasks and priorities.
• Experience in prospecting for new business and growing a lettings portfolio.

If you are a motivated, experienced lettings professional with a passion for delivering outstanding service, we want to hear from you. Join our team and make a real impact in a thriving and dynamic property business.

Apply now to take the next step in your career!