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Rate: 2930 per hour via umbrella
Location: Ashford, Surrey
Contract: 3 months initially, with potential for extension
Start: ASAP
About the role:
You'll lead a team delivering housing-related support across two supported housing sites. The role focuses on helping residents with complex needs to live independently while ensuring the properties are well-managed and compliant with all regulations.
Key responsibilities:
- Manage and support the Housing and Support team
- Oversee referrals, viewings, sign-ups, and tenancy management
- Support residents with issues such as budgeting, accessing benefits, and engaging with health or probation services
- Monitor rent payments and take action on arrears where needed
- Ensure buildings are safe and maintained, working closely with contractors
- Develop and review support plans and risk assessments
- Lead on safeguarding concerns and represent the service in multi-agency meetings
- Drive resident engagement and service improvement through regular feedback and events
What we're looking for:
- Experience managing supported housing services or similar
- Knowledge of housing law, welfare benefits, and safeguarding
- Strong leadership and communication skills
- Ability to work with internal departments and external partners
- Confident in managing challenging situations and making decisions under pressure
If the role is of interest, give Tiyana a call on (phone number removed) or email (url removed).
