Import Operative

Our client are a niche 'Hi-Val Freight Forwarder based in Sunbury-on-Thames andare looking for aImport Operativeto join the current Import team, to assist with the smooth running of the department. Working 09:00-17:30 Monday to Friday, including a one hour break each day.

The role ofImport Operativewill involve, but is not limited to, the following responsibilities:

• Monitor Pre-Alerts from foreign agents and raise import files.
• Create records in the ERTS system ready for clearance.
• Handling files from start to finish.
• Ensure all relevant and legal documentation is in place for the Customs Clearance.
• Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
• Ensure the client file is completed with the release information before delivery is organised.
• Support management with deliveries in the transport department taking into consideration, size, value location and urgency of delivery.
• Support management to ensure that we are meeting the client's needs.
• Represent the company by demonstrating high levels of customer service and a professional attitude at all times.
• Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Manager or Directors.

In return for all this, we offer the following:

Annual Leave;

• 28 days per annum (including 8 national holidays).
• Annual leave days increase with longevity.

Annual Salary Reviews & Performance Bonuses;

• Salaries reviewed annually and any potential increase is based on performance & longevity.
• Discretionary bonuses are awarded based on performance.

Uniform;

• Full uniform & company phone provided (where required).

Opportunities;

• An opportunity to progress your career across the business.

Other benefits;

• Salary Sacrifice Pension Scheme (subject to eligibility).
• Free access to an independent digital financial wellbeing platform & coach to help you manage and save your money.
• Cycle To Work Scheme - administered through 'Green Commute Initiative (subject to qualifying criteria).
• Electric Car Scheme - administered through 'The Electric Car Scheme (subject to qualifying criteria).
• Enhanced sickness pay (subject to qualifying criteria).

The knowledge, skills and experience required from ourImport Operativeis:

Essential

• Have a good knowledge of import procedure codes and various import entries.
• Hold a full UK driving, or be able to easily commute to our Sunbury office.
• Have a good knowledge of the English language both verbal and written.
• The ability to prioritise and organise own workload to tight deadlines.
• Strong communication skills: the ability to communicate effectively with the client and colleagues.
• Be a team player in the import team, as well as working with members of staff across all other departments.
• Sound knowledge of IT - Word, Excel and experience of using a CRM system.

Desirable

• Experience of transporting valuable goods.
• Knowledge of London and the local area.

Due to the nature of the role, there are a number of compulsory checks that must be carried out:

1. A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
2. A full 5 year reference history, with any gaps in employment scrutinised and accounted for.
3. A driving licence check.