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Customer Service Advisor Work From Home

Back 2 Work Complete Training
Posted 2 days ago, valid for 12 days
Location

Sunderland, Tyne and Wear SR13DE, England

Salary

£22,000 per annum

Contract type

Full Time

Employee Assistance
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Sonic Summary

info
  • We are recruiting for Customer Service Advisors to work from home, offering a salary of £23,795 per annum.
  • The position includes benefits such as 28 days of holiday, increasing to 30 days after one year, and access to a Lifestyle Benefits programme with various discounts.
  • Employees can participate in a Refer & Earn Scheme, potentially earning up to £900 for successful referrals.
  • Candidates should possess strong communication skills and the ability to work efficiently in a fast-paced environment, with a focus on accuracy and empathy.
  • Training is provided for the role, which involves handling inbound calls, scheduling appointments, and maintaining a professional telephone manner.

Were recruiting for Customer Service Advisors working from home (fully remote) to earn £23,795 per annum.

Customer Service Advisor benefits:

28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary

Lifestyle Benefits programme featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy.

Refer & Earn Scheme earn up to £900 for referring a friend to work for TP! And £300 for your friend too!

Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days year and our Interactive Health and Wellbeing Hub

Length of Service and monthly recognition awards

Opportunities for career development and progression

Training is included to prepare you for this role.

Customer Service Advisor role:

You will handle inbound calls from the public requiring appointments following a referral. This will include booking, re-scheduling and cancelling appointments on a booking system. We are looking for good communicators, who are comfortable working in a fast-paced environment, with a high regard for efficiency and accuracy. You will have a polite and professional telephone manner, the ability to empathise with the caller whilst respecting and understanding their needs at all times.

Customer Service Advisor pay:

£23,795 per annum.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.