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IT Support Analyst
On-site in Sunderland
Up to £40,000 + Shift Allowance
We are currently working with a leading manufacturing company based in Sunderland, who are seeking a talented IT Support Analyst to join their dynamic Operations team. This is an exciting opportunity to work on-site in Sunderland, providing essential technical support to both internal and external users.
Key Responsibilities:
- Manage and maintain critical IT infrastructure, including servers, network appliances, and PCs.
- Provide expert technical support for manufacturing systems (MES) and corporate systems (Microsoft 365).
- Deliver exceptional Helpdesk services, resolving incidents and fulfilling requests efficiently.
- Collaborate with the wider IT team to develop and implement innovative solutions.
- Contribute to the development and maintenance of robust IT policies and procedures.
Essential Skills and Experience:
- Proven IT support experience, particularly in infrastructure and IS systems.
- Strong troubleshooting and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work under pressure 1 and meet tight deadlines.
- Flexibility to work shifts (continental shift pattern).
Preferred Skills and Qualifications:
- Experience in a manufacturing environment.
- Relevant IT degree or certification.
- Willingness to travel occasionally for business purposes.
Benefits:
- Competitive salary and shift allowance.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- The chance to work with cutting-edge technologies.
If you're ready to take on a challenging and rewarding role, apply today!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
