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IT Applications Manager - ERP D365

Akkodis
Posted 7 days ago, valid for 12 days
Location

Sunderland, Tyne and Wear SR4 6ST, England

Salary

£55,000 - £66,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking an Application Manager for ERP/CRM/D365 with a salary of circa £70,000 plus benefits.
  • This hybrid role requires the candidate to be on-site 2 to 3 days a week and involves leading a critical applications team.
  • Key responsibilities include overseeing IT applications, managing team performance, and ensuring service level agreements are met.
  • Candidates should have broad knowledge of IT applications, experience in a team lead or management position, and familiarity with ITIL practices.
  • The role offers opportunities for global stakeholder engagement and comes with additional benefits such as pension contributions and private medical insurance.

Application Manager - ERP / CRM / D365

Hybrid - 2/3 days on site

Circa £70,000 + Benefits

I'm currently partnered with an end user customer to support them on their journey to appoint a new Applications Manager.

The application team are a critical unit who oversee the operation of critical business applications that ensure the wider organisations performance. The team manage and support a variety of applications and work closely with various business units to understand their needs.

The Application Manager leads the above team and works at a strategic level to prevent issues and ensure applications across the group run smoothly.

The Application Manager will be responsible for:

  • High level oversight and upkeep of IT applications - upgrades, patches, developments, disaster recovery etc
  • Team & people management of the wider application support team
  • Monitoring SLAs and ensuring the team are delivering against agreed SLAs
  • Delivering projects where applicable
  • Third party relationship management

To be considered for the role you should be able to demonstrate:

  • Broad knowledge across IT applications in a support environment, Dynamics 365 highly desirable
  • Azure
  • Previous experience in a team lead / management position
  • Experience working in an ITIL environment or ITIL certification

This is a hybrid role so you will need to be on site 2 - 3 days a week. The role sits within a key function or the organisation and you will have opportunities to be involved with stakeholders on a global scale. Alongside salary and hybrid working there are additional benefits such as pension contribution, discretionary bonus and private medical amongst others.

Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.