Senior Account Manager

Hybrid working Sunderland office.

Remote considered with occasional office attendance

Salary £35-40k (depending on skills and experience)

The Company

IGNIFI is an independent creative, digital and design advertising agency that sparks and sustains successful brands for high-profile clients in human and animal health and we’re looking to expand our Client Services Team with a new ambitious and motivated Senior Account Manager.

At the heart of our success is our supportive and collaborative team who love to be the best. Combining our expertise in marketing and life sciences, we have a deserved reputation for exceptional customer service.

As Senior Account Manager, you will report into our Account Director and join a team small enough to take full autonomy, yet large enough to work on internationally significant projects. Leading high level, proactive key accounts – you will plan, support and ensure ‘on-time/on-budget’ delivery for all our agency services and outputs.

The Role

Responsibilities will also include:

Adding value to clients, while developing existing and new multipoint opportunities within key healthcare-related accounts
Developing compelling solutions for clients that utilise IGNIFI’s key services, with a focus on sustainable account growth that highlights a solid understanding of our key clients marketing needs, brands, competitors and challenges
Work seamlessly with the wider client services team (Account Directors, Account Managers and Account Executives) to proactively manage and execute client projects and campaigns. Confident in the delivery of a wide range of projects (including advertising, promotional and sales materials, training kits, websites, video and animation, social media, email)
Developing effective relationships with clients and external partners as well as IGNIFI’s internal creative, digital and account management teams to ensure efficient delivery of projects, on time and to budget, whilst ensuring a profitable return for our efforts
Retaining overall responsibility for the profit/loss/growth achieved within key accounts.
Ensuring the delivery of high-quality work and service to encourage clients to return to us over a prolonged period

What we are looking for:

The successful candidate will have the following relevant experience:

Education to graduate/degree standard in a related discipline
Demonstrable experience of managing and growing large accounts in a healthcare or digital/comms agency environment
Excellent organisation skills, attention to detail for proofing, deadlines and estimating is also required
A positive, pro-active attitude and ability to work well as part of a team.
A strong awareness and aptitude for marketing
High standard of oral and written English and excellent communication skills
Excellent presentation skills, comfortable with client pitches
Good financial/commercial awareness
Computer literacy with main MS Office software

Desirable experience and qualifications:

Healthcare/life sciences knowledge and experience
Digitally savvy
Graduate or post-grad marketing/digital qualifications
Experience in project managing content/material development, e.g. technical copywriting and referencing
Veeva literate and ABPI qualified

What will we offer you?

City centre based ‘home’ (office) with free parking nearby.
Development, training, and progression opportunities with regular reviews.
Unlimited access to Udemy online learning academy courses.
25 days annual leave (plus bank holidays), rising after 5 years’ service – to additional holidays or the equivalent in salary increase.
Following successful completion of probationary period, automatic enrolment into contributed IGNIFI Personal Pension, Group Life Assurance, Yulife and Medicash Schemes.

If you are keen on joining us, please email your CV and a short covering letter with relevant experience to:

Interested? Get in touch today!