Training Officer

Is training your thing? do you thrive in an environment where you can support and guide others to be the best they can be? If so, as a member of the Learning and Development (L&D) team for this Global omni-channel communications business, you will do just that by supporting the growth and development of all employees. You will be instrumental in the design, review and maintenance of all training sessions delivered be it in person, virtual classroom, eLearning or instructional videos.

Responsibilities:

• Administration and reporting of the of the internal Learning Management System
• Ensure that projects are delivered with the available resources and to the agreed timescales, providing regular highlight reports.
• Ensure that the L&D function offers a quality, cost effective service and maintain accurate up to date records of attendance and operational costs.
• Full ownership and accountability in relation to the Training cycle which includes:
• Identifying the learning needs of the business
• Design the training using suitable methodology
• Deliver the training
• Evaluate the training to ensure it meets the needs of the business
• Monitor and evaluate feedback and effectiveness of all training and development.
• Review the training which is currently offered and ensure that it is fit for purpose, including induction and e-learning packages.
• Where required, create and design Learning & Development Training programmes in-line with business objectives that support the different levels across the business.

Experience and skills required:

• Previous training/induction experience would be advantageous
• Previous experience supporting an HR department in the delivery of training would also be advantageous.
• A natural ability to engage an audience, deliver clear training and motivate individuals to learn.
• A collaborative approach to learning both face to face and remotely

Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

Devonshire is an equal opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation, or marital status.