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Service Manager Complex Care
Sunderland/North East
£37,000 – 45,000
Full Time Permanent
We are seeking a dedicated and experienced Service Manager to oversee complex care services in the Sunderland area for a well-established complex care and domiciliary care provider.
As the Service Manager, you will be responsible for ensuring compliance with company policies and regulatory requirements, as well as upholding the National Minimum Standards and expected Outcomes as laid down by the Care Quality Commission (CQC). Additionally, your role will involve working collaboratively with all other agencies and stakeholders, managing demand and controlling costs, to achieve 100% compliance on both internal and external audits.
Key Duties & Responsibilities
- Lead and manage complex care services within your defined geographical area
- Strive to achieve 100% compliance on internal and external audits
- Work collaboratively with other agencies and stakeholders
- Manage demand, control costs, and assure quality
- Champion quality of service meeting the highest standards of excellence
- Follow CQC regulations and work in line with legislation such as the Health and Social Care Act
Qualifications & Professional Requirements
- NVQ Leadership & Management or equivalent at Level 5 or equivalent/relevant experience/qualifications
- Create & record a minimum of 5 days relevant CPD per year to ensure up to date knowledge of good practice
To be successful in this role, you must have excellent communication, organisational, and leadership skills, as well as a deep understanding of CQC regulations and industry standards. You will also need to be a team player who is willing to put the best interests of clients and patients first and positively demonstrate a team approach.
If you are interested in joining our team as a Service Manager, please apply today and be part of a company that values and respects its employees.
For more information please contact Chloe at Connect Care Recruitment.
Alternatively, click APPLY now!
