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StaffPower Group are currently recruiting for a Street Ranger to work for a local charity in Sunderland.
You will be accountable for delivery of a range of operational tasks to lead Community Improvement Districts safety and environmental priorities to help establish as a place to live, work, trade and thrive. To develop the CID priorities, build volunteer capacity; enabling residents, traders and stakeholders to identify local aspirations and support the community to realise these. To ensure Back on the Map achieves our strategic objectives; Local Voice, Stronger Community, and Better Place objectives.
Responsibilities
You will be responsible for keeping Villette Road and the wider Community Improvement District area safe and clean. You will work with the Environmental team to deliver an enhanced cleansing service locally and assist in maintaining local assets to a high standard.
Main Duties
Environment and safety;
To provide an enhanced cleansing service within the CID area and to offer a rapid response service when required to ensure the street is clean, tidy and safe.
Providing cleansing and litter picking, removal of graffiti, maintaining of planters and street greenery, removal of chewing gum and responsive gritting in winter months toensure safety and hygiene within the CID area.
Using information technology to report and record customer requests/enquiries, health and safety issues, report and record evidence of problems affecting the quality of the CID area e.g. litter, graffiti, sharps, dog fouling, fly-tipping and anti-social behaviour.
Liaise with traders regarding customers inappropriately parking cars causing obstruction on the street
To assist in the delivery of events and activities and ensure they run smoothly.
Represent the CID positively with stakeholders, traders and the general public establishing positive relationships to enhance and maintain the reputation of both the CID and BotM.
Act as an eye on the street and proactively raise awareness of enforcement action being taken by SCC to tackle fly-tipping and other environmental offences.
Report and record environmental and anti-social behaviour issues to assist with achieving enforcement action.
Community Development;
Support CID Project Team to identify and establish new activities and services
Signpost local traders to relevant partner agency support services where appropriate
Maintain good relationships with traders, stakeholders and the general public
Meet and greet in a courteous and professional manner
Attend and report at CID meetings with traders and stakeholders
Building & Facilities;
Understand opening/closing procedures across all community buildings for efficient running of buildings
Ensure opening/closing procedures are followed in all community buildings
Ensure all services and facilities are used according to health and safety standards and policies
Maintain accurate records on bookings to ensure community buildings run smoothly
Follow Key procedure for signing in/out key
Group Representative;
Uphold company policies and procedures, and demonstrate agreed values and behaviours, including an open, user-friendly and supportive demeanour
Personal Qualities
Able to hold self accountable for efficient service delivery
Self motivated and well organised in order to deliver operational objectives
Understanding of Community Engagement & Development
Able to work efficiently and to a high standard
Strong written & verbal communication
Able to work to problem solve and work under pressure
Flexible, can do attitude
Group Values
You will act as an ambassador for the Group and must ensure all their work, communication and approach conforms to the brand values and house style.
Quality and excellence in all we do
Respect and empowerment
Promoting equality and mutual respect
Valuing people
Operating with honesty and integrity
Individual and community responsibility
Delivering positive experience
Passion to make positive impact
Involving and consulting meaningfully
Caring and professional at all times
Health and Safety: You must at all times comply with the Health and Safety policies and procedures and must draw attention to any unsafe working practice and conditions.
Child Protection and Vulnerable Adults statement: BotM is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. You will be expected to support this approach in and Vulnerable Adults policies.
Data Protection: Personal and business confidentiality must be maintained at all times; as must compliance with all regulatory and legislative requirements, policies and procedures.
Equality of Opportunity: The post holder must at all times comply with the Equality and Diversity policies and adopt the Groups culture of inclusion, fairness and respect. You will be expected to have an understanding of inclusivity in relation to age, disability, ethnicity, gender, gender reassignment, religion and belief and sexual orientation.
The details opposite sets out the essential qualifications, skills, knowledge, experience and behaviours you must have as well as attributes that are desirable in order to secure and successfully carry out the job.
