PTC Business Development Coach

The Business Development team is responsible for providing business development support to all Personal Travel Consultants; this will include support around attracting new business, maintaining existing business, key performance indicators, online and offline marketing and social media. The role is a fast paced, challenging and a rewarding role to those who work within it.

This can either Full Time Homeworking position or Hy-Brid With our Sunderland Head Office.

Role Summary

The role is to develop individual Personal Travel Consultants business models; it will include driving sales of in house products, increasing profitability by effective client database management and margin control.

Main Responsibilities

• Conduct effective business development calls with personal travel consultants, ensuring individual aims are achieved
• Provide business development support on how to encourage repeat bookings
• Provide support on how to generate new customers
• Provide support on increasing booking margins
• Maintain our internal Facebook page, to drive business and motivate PTC’s
• Work closely with the in house tour operation ensuring company objectives are achieved
• Developing Specialist Product & Cruise with individuals within the division
• Build strong working relationships with personal travel consultants and Head Office Departments
• Attend and present at annual overseas / UK conference if required

What experience we are looking for?

• 1 to 2 years experience within a Travel Environment

• Passionate about travel and tourism

• Good sales and presentation skills

• Customer focussed

• Problem solving

• Team player

• Good organisational and time-management skills

• Excellent communication skills

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialises in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.