Clinical Training Specialist

Field Clinical Training Specialist - Point of Care/Blood Glucose and Blood Gas devices

34k + 1.2k bonus + company car + laptop + phone + 10% contrib. pension + PHI

Clinical Training Specialist Job Summary:

• Performs and delivers on-site customer training programs for all Blood Glucose StatStrip, StatSensor, Allegro and Blood Gas product implementations under the direction of the Pre and Post Implementation Manager.
• Responsible for maintaining and documenting customer training records at each customer site including the names of personnel trained, date training was performed, and training agenda.
• Responsible for ensuring that all documentation adheres to the Quality Management System and is revision controlled.
• Producing reports both to Customers and Management as required.
• Responsible for assisting customers with ongoing Training, Audits and onsite after sales support when the customer goes "Live" with StatStrip, StatSensor and Blood Gas products.
• Works closely with local Area Sales Managers, IT specialists and Product Manager adding value throughout the sales process on all business opportunities. This sales support will be in the form of conducting pre-sales onsite customer training and pre-implementation assistance.

Clinical Training Specialist Competencies and Qualifications:

• Nursing background with experience of training is preferred.
• Knowledge and experience of Point of Care testing products is beneficial.
• Requires excellent communication, training, and interpersonal skills and the ability to adapt to working with different customer personalities.
• Requires a person willing to travel within or outside the assigned location for extended periods of time based upon project requirements.
• Demonstrable experience of Microsoft Office Suite and Microsoft teams.
• Hold a full valid UK manual driving license.

Reporting Relationships for Clinical Training Specialist:

• Reports directly to the Pre and Post Implementation Manager
• Interacts with all levels of management within Technical Support including the UK Technical Support Manager, Field Service Specialists, National Sales Manager, and Area Sales Managers.
• Interacts with customers via telephone, Microsoft teams and onsite visits.

Territory

• Flexibility to travel is vital. There will be extensive travel in this role and nights away from home will be frequent.
• Regular territory - Central London, Greater London, South East England

Package:

• 34k + 1.2k bonus + company car + laptop + phone + 10% pension + PHI
• 25 days holiday + stats

Company Overview:

• A fabulous field-based opportunity to join one of the fastest growing in vitro diagnostic companies in the world, whose biosensor technology is incorporated in products ranging from handheld meters for glucose point-of-care testing to critical care whole blood analysers designed for rapid measurement of over 20 analytes. With ongoing pioneering technological innovation and continuous new Product Development, this business is at the forefront of their industry.