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Are you currently looking to secure your next permanent opportunity within I.T?
Our client based in Kingston, is looking for an internal IT Support Engineer to join their team on a Full-Time Permanent basis.
Salary: 30k - 35k
Start Date: ASAP
Location: Surbiton
Role Type: Initial office based 3-6 months - Hybrid working thereafter, 2 days from home.
Hours: 40 per week - Mon -Fri
Holiday: 25 days
Job Role
- Analyse and solve user problems that arise
- Installation, configuration and support of IT systems
- Collaboration in First-/Second-Level Support
- Support of the server, client & network infrastructure
- Management of local IT inventory and support for project-related activities such as hardware refreshes, software tests and various rollouts
- Extending and optimising the existing IT security
- Participate in onboarding and off boarding of employees IT equipment and access
- Ensuring availability of internal network
- Ensuring VPN systems are active and compliant with latest regulations and resolve any internal issues as and when need arises
- Liaise between Head office, external IT support and internal customers to resolve any issues as required
- Auditing software on company equipment
Desirable
- Knowledge of AD, Active Directory
- Knowledge of Networking
- Diploma or Degree in an I.T related field
- Understanding of Hardware, building PC's
- Working knowledge of Firewalls
- Basic Knowledge of SAN and access points
- Understanding of Internet service providers
- Audit all IT system to ensure that they are current and compliant
- Support in achieving internal IT accreditation
- Ensure all IT policies are current, implemented and compliant with company standards and latest legislation's
- Working knowledge of Office 365
- Working knowledge of IP phones
- Working knowledge of Android and iOS devices
- Involvement in the completion of any secure questionnaires as and an when required
- Any other tasks as required
