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Retail Manager - Charity sector
Salary: £27,000 per annum with review after 6 months) Hours: 40 hour week (5 days per week including Saturdays, day off in the week) Full time permanent role
Fantastic opportunity to lead a Charity Shop in Tolworth, ensuring income and gift aid targets are met. Previous experience in a similar role is essential.
Key Responsibilities:
- Day-to-day shop management, including sorting donations and optimizing sales training staff and volunteers ensuring shop cleanliness and adherence to policies
- Control cash flow and process financial donations accurately
- Maintain social media presence to boost income
- Support budget setting and gift aid procedures
- Recruitment, training, and performance reviews for staff and volunteers
- Provide professional customer service and promote charity events
- Accept donations courteously
- Ensure compliance with trading standards and maintain accurate records
- Oversee equipment maintenance and repairs
- Manage shop security, including key holder responsibilities and CCTV usage
- Implement Health & Safety policy and ensure compliance
Person Specification
- Previous retail experience at management /supervisory level is essential
- Experience in the Charity sector beneficial
- Excelling communication skills
- Patient and hand on
- Experience of dealing with vulnerable people is beneficial
- Effective staff and volunteer management
- Cash handling experience
