- Provide housing management and housing related support to a caseload of residents.
- Dealing with rent accounts
- Ensuring residents receive services related to their needs (arising from their outcome star assessment action plans)
- Support residents to participate and engage in progression activities
- Work proactively with residents to high-quality and affordable move-on accommodation
- Maximising housing occupancy and minimising voids by taking proactive action
- Ensure that residents comply with Tenancy and License conditions, and taking action to deal with any anti-social behaviour as instructed by the Housing and Support Manager
- Housing management duties will include basic admin duties including completing any necessary paperwork ensuring license agreements and relevant policies and procedures are clearly explained.
- Maximise housing occupancy and minimise voids by taking proactive action e.g., void inspections, facilitating referrals, interviews and assessments.
- DBS within the last 12 months (must have original copy)
- Previous Housing related support
- Previous experience working with the homeless