SonicJobs Logo
Left arrow iconBack to search

Customer Services Administrator (Minworth)

HR EMPLOYMENT BUREAU LIMITED
Posted 13 hours ago, valid for 15 days
Location

Sutton Coldfield, West Midlands B769DL, England

Salary

£24,000 - £28,800 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Customer Services Advisor based in Minworth, with working hours from 8:30am to 5:00pm, Monday to Friday.
  • Candidates should have previous customer service experience in a fast-paced environment and be available immediately.
  • The role involves responding to calls and emails, handling complaints, and resolving queries while building customer relationships.
  • Key responsibilities include managing product malfunctions, organizing fitter site visits, and coordinating spare parts and courier deliveries.
  • The salary for this position is not specified, but candidates are expected to have relevant experience as a Customer Services Advisor or in similar roles.

Customer Services Advisor

Minworth

Hours of work: 8:30am - 5:00pm, Monday - Friday

Do you have previous Customer Services experience, working in a fast-paced environment and are available straight away?

My client based in Minworth are looking for someone to join their team.

  • As a Customer Services Advisor you will be responding to calls and emails, working towards deadlines.
  • Dealing with complaints and resolving problems/queries.
  • You will build customer relationships and deal with warranties and term of sales queries.
  • Dealing with product malfunctions and handling product recalls.
  • The Customer Services Advisor will be organising fitter site visits and deal with product recalls and malfunctions.
  • Organising spare parts and courier deliveries.
  • You will need to have previously worked as Customer Services Advisor, Customer Services, Customer support, Scheduler, Scheduling, Customer Agent, Customer Advisor.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.