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Telesales Executive

Start People Ltd
Posted 19 days ago, valid for 7 days
Location

Sutton Coldfield, West Midlands B74 2PR, England

Salary

£25,000 - £30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Internal Sales Executive position in Sutton Coldfield offers a salary range of £24,000 to £30,000 plus commission.
  • The role involves managing day-to-day customer interactions, converting quotes into orders, and expanding the client’s customer base across various sectors, including Electrical and Engineering.
  • Key responsibilities include handling calls and emails, developing new sales opportunities, and maintaining customer relationships.
  • Candidates should possess strong communication skills, a customer-focused attitude, and basic computer proficiency, with previous sales experience being advantageous but not mandatory.
  • This position provides excellent development opportunities for individuals willing to learn and adapt within a dynamic sales environment.

Internal Sales Executive

Sutton Coldfield

24k to 30k Plus Commission

Job Summary:

We have a very exciting opportunity for a proactive and customer-focused Sales Executive to manage day-to-day customer interactions, convert quotes into orders, and develop our client's customer base. This role involves handling a high volume of inquiries with precision, providing detailed product information, and maintaining excellent customer relationships. Selling into the Electrical, Engineering, Wholesale, Renewables, Rail, and Oil & Gas sectors and beyond.

Key Responsibilities:

  • Handle inbound and outbound calls and emails to/from existing and potential customers.
  • Convert quotes into orders through proactive communication and follow-up.
  • Develop new sales opportunities through various means, including researching and identifying potential leads.
  • Understand customer needs and requirements to provide tailored solutions.
  • Maintain and update the prospect database.
  • Keep up to date with product and service information as well as competitor offers.
  • Upsell products and services where appropriate.
  • Provide exceptional levels of customer service with a clear and professional telephone manner.
  • Manage and prioritize workload effectively to meet sales targets and deadlines.
  • Work collaboratively with internal sales staff and other departments to ensure customer satisfaction.

Qualifications and Skills:

  • Strong communication skills with a clear and professional telephone manner.
  • Customer-focused attitude.
  • Basic computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint.
  • Willingness to learn and adapt to new software and sales techniques.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively both independently and as part of a team.
  • Positive and hardworking attitude, with the ability to handle pressure.
  • Previous experience in sales or knowledge of electrical products is advantageous but not required.

Excellent Development opportunities

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