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- Answering and directing calls, providing clients and other parties with updates, and conducting any necessary follow-up work.
- Applying for OS1 and bankruptcy searches prior to exchange.
- Assisting solicitors with setting up files for exchange and completion, and liaising with all parties to agree on a completion date.
- Ensuring all documents are received on the file ready for exchange.
- Conducting a final review of the file before exchange.
- Requesting funds for completion and liaising with lenders to ensure timely release of funds for the exchange of contracts.
- Completing replies to requisitions on title.
- Liaising with, updating, and reporting to conveyancing team members, clients, introducers, brokers, estate agents, solicitors, lenders, and other third parties as directed.
- Independently managing additional enquiries on sale files.
- Proactively managing own tasks, daily workflow, post, and emails.
- Working as part of a team to ensure all matters progress to completion in a timely manner.
- Experience in residential conveyancing is essential
- Strong organisational skills and attention to detail
- Excellent communication skills and the ability to manage client expectations
- Proficiency with case management software and Microsoft Office
- Ability to work independently and as part of a team
