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Service Manager

IMPACT FORK TRUCKS LIMITED
Posted 4 days ago, valid for a month
Location

Sutton Coldfield, West Midlands B76 1AL, England

Salary

not provided

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Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Service Manager at Impact Handling involves overseeing a busy depot environment and managing a team of field-based engineers as well as a small office team.
  • Candidates should have experience with materials handling equipment or similar, along with a strong technical background and previous management experience.
  • The position offers a competitive salary along with additional benefits including a performance bonus, vehicle, pension, life cover, and health cash plan.
  • Key responsibilities include ensuring engineer productivity, customer satisfaction, asset upkeep, and maintaining high health and safety standards.
  • Applicants should have a commercial mindset and be able to motivate teams while focusing on customer requirements, with a preferred minimum of 5 years of experience in a similar role.

Role:Service Manager

Additional Benefits:Competitive Basic, Performance Bonus, Vehicle, Pension, Life Cover, Health Cash Plan,

Position - Service Manager - Materials Handling

Impact Handling are actively recruiting for a service manager to work within a busy depot environment. You will ideally have experience working with materials handling equipment or similar.

You will be responsible for the depots service operation and will report into the depot manager. Your role will be based around the region and you will manage a team of predominantly field based engineers as well as a small office-based team.

You will be responsible for engineer productivity, asset upkeep, customer satisfaction, fleet spend/parts authorisations and PM schedules. You will also ensure staff training is carried out inline with company guidelines as well as employee requirements.

Skills and Experience - Service Manager - Materials Handling

  • A technical background from within Materials Handling or similar
  • Organised and driven individual with previous management and leadership
  • Ability to motivate and organise teams and individuals while promoting communication and performance
  • A focus on customer requirements and expectations with the ability to meet or exceed these from an individual and team perspective
  • Commercial outlook and mindset which facilitates profitable growth of the service operation and wider depot
  • Maintaining high levels of health and safety within the service department environments i.e workshops, office and customer sites. Keeping our staff safe is important to us and you will be a key member of the leadership team
  • Carry out service team 1-2-1 / appraisals to ensure visibility of performance and employee engagement


Values - Service Manager - Materials Handling

At Angus Lift trucks our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers need, they can handle it. Our values are:

  • Respect
  • Entrepreneurship
  • Courage
  • Friendliness


If you are interested in the above vacancy, please Apply Now!

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.