Contracts Account Manager

Contracts Account ManagerSutton in Ashfield - hybrid working available£28,500 - £32,000 plus bonus

About them:

My client is a well-established, global trader operating from a multi million pound premises in the Mansfield area of Nottingham. They are a family owned business with solid values and many of their workforce stay at the company for the whole of their career.

The role:

They are looking for a Contracts Account Manager to join their team. The role is to provide a full sales support service for the multinational contract enquiries and orders; from initial enquiry, to quotation, follow-up and managing confirmed orders. Providing feedback to the Contract Department Team Leader to help further develop the systems and procedures required for this sector by the company. Effectively communicating with the wider business in particular the Purchasing, Design, Sales and Credit Control teams.

Key Duties for the Contracts Account Manager:

• Provide a first point of contact for the multinational contract enquiries, liaising with all company offices, agents, and distributors
• Ensure key information is acquired prior to quotation and necessary checks undertaken
• Liaise with Contract Department Team Leader, Purchasing and Credit Control to check special pricing, delivery schedules and payments terms
• Accurately inserting quotes onto the system, ensuring all data fields are completed
• Communicate all details of the quote to the customer / distributor, liaising with the relevant Export Sales Administrator if translation is required
• Ensure agents are kept up to date with any on-going projects involving their market
• Liaise with the Sales Team to keep them up to date
• Pro-active follow up of quotations on the system
• Administer and service confirmed contract orders
• Arrange despatch of contract orders, liaising with the relevant Export Sales Administrator to ensure necessary Export documentation is complete.
• Review the monthly commission report
• Assist with the training of overseas office colleagues with regards contract procedures
• Develop an understanding of the regulations and requirements in their worldwide contract sales market.
• Develop an understanding of cross border VAT to be able to identify transactions where VAT could be zero rated.
• Develop an understanding of the contractual terms imposed by some purchase orders and help minimise risk to the company.
• Provide regular feedback to the Contract Department Team Leader with regards systems and processes
• Maintaining and updating orderly filing systems

Person Specification for the Contracts Account Manager:

• High level Sales Support experience (Sales Admin, Quotes, Costings, Project Management, Customer Service, Distribution, Export etc)
• Have meticulous attention to detail
• Commercial awareness
• IT competent
• Excellent planning and prioritising skills and the ability to respond to time frames and deadlines
• Be highly organised in managing own workload
• Able to adapt to change at short notice
• Proactive and detail orientated with a flexible attitude
• Strong communication skills both written and verbal
• Approachable and friendly
• A problem solver and multitasker
• Enjoys working as part of a wider team
• Ability to perform under pressure and work using own initiative

Other Information:

• The core hours of work are Monday - Friday, 8.30am - 5pm - with flexibility on either side of this.
• The company offers a number of benefits such as Hybrid working, Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking facilities