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A fantastic opportunity has arisen for a Customer Support Administrator to join a well-established business known for its commitment to quality and customer service. This role is perfect for a proactive individual with a passion for helping customers and delivering outstanding service.
To be considered for the role, you’ll require the following essentials:
- Previous experience in a customer service role
- Strong communication skills with a patient and empathetic approach
- The ability to multi-task and manage time effectively
- Experience working with customer service software or SAP (desirable)
- A proactive mindset with a focus on problem-solving
Within this position, you’ll also be:
- Handling customer inquiries via phone and email, providing clear and professional assistance
- Identifying and resolving customer issues, ensuring timely and effective solutions
- Processing customer orders and assisting with parts identification and delivery planning
- Maintaining accurate records of customer interactions and account details
- Delivering excellent service standards to ensure high levels of customer satisfaction
Salary & Working Hours
Salary is £24,600 plus bonus
The working hours are Monday – Thursday 8.30 – 17.00 and Friday 8.30 – 15.30pm
Pension
On site parking
25 days holiday plus bank holidays
Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Recruitment Business in relation to this vacancy.
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