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Account Administrator / Manager | Property Maintenance Industry | 27,000 - 31,000 | Permanent Role (PAYE).
Due to company expansion, we are currently seeking an Account Administrator / Maintenance Administratorto work within the Commercial Maintenance / FM industry. The Account Administrator / Maintenance Administrator, will be the dedicated point of contact for either one large client or a cluster of smaller clients.
You will be working within a large team of technical managers andhelp desk. Your responsibilitieswill be ensuring all jobs on your dedicated account/s are fully compliant and all administration for technical works is up to date, this may include:
- Ensuring engineers are logging in/out of jobs on time, on the company / client CAFM system.
- Ensuring relevant compliance documents are uploaded to the company / client CAFM system.
- Ensuring engineers leave detailed remedial reports / job notes on each job they complete.
- Issuing POs to engineers or ordering parts / materials / tools on their behalf for jobs on your account.
- Liaising directly with client points of contact to book in out of hours works / gain access to sites and ensure the client is happy with works carried out.
- Liaising with the helpdesk team and other departments (building fabric, projects, electrical and HVAC) on works / engineers scheduled on your dedicated account.
Package / What is on offer:
- 27,000 - 31,000 Basic Salary (experience dependant).
- Hours: Monday - Friday, 08:30am - 5:30pm (Office Based).
- Opportunity to increase earnings on paid overtime / out of hours works (1,000 - 10,000 per annum dependant on choice).
- PAYE, Paid Monthly.
- 21 days holiday + bank holidays (increasing annually).
- Casual dress code in the office.
- Free on-street parking at the offices in Sutton.
- Friendly, social-able office atmosphere with regular team events.
- Company pension.
- Genuine up-skilling, training and progression opportunities on offer either into management or surrounding departments.
- Regular, performance based pay reviews.
The Company:
The business is a commercial, hard services FM / Maintenance provider, providing Carpentry, Plumbing, Air Conditioning, Gas, Electrical and general building maintenance and projects across the UK.
Requirements:
As an Account / Maintenance Administrator, we are looking for an individual who meets the following profile:
- (Highly preferable but not essential) Experience within the hard services maintenance / FM industry.
- (Highly preferable but not essential) Experience using a CAFM system, preferably Simpro, Verisaeor ProNett.
- Experience within a client facing / customer service facing role.
- Comfortable communicating with colleagues, clients, suppliers and sub-contractors via phone and email.
- Legally able to work in the UK and able to commit to working full time office based in Sutton, Greater London
Could this opportunity be of interest to you? If so, please submit a full CV today and one of the team will give you a call to discuss further.
Similar job title for this role could include: Maintenance Administator, Facilities Administrator, Account Manager, Contract Manager, Helpdesk Administrator, Co-Ordinator, Contract Support.
