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FT Recruitmentare seeking a Customer Service Representative to join our clients growing team.
Responsibilities
- Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries
-Processing orders
- Analyse customer accounts and provide appropriate solutions
- Utilise Salesforce CRM system to document customer interactions and maintain accurate records
- Collaborate with internal teams to ensure timely resolution of customer issues
- Identify opportunities to promote additional services or products to customers
Experience
- Previous experience in a customer service role is desirable
- Strong communication skills, both verbal and written
- Ability to analyse customer needs and provide tailored solution
- Experience with processing orders
This job can offer you:
- Great working environment
-Immediate start
-Competitive salary
Please apply today/call us to discuss further! This is a brilliant career opportunity.
