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We currently have a fantastic opportunity for a Sales Support Advisor to join our client based in Swadlincote. This role provides administration & sales support to the external sales team by managing admin tasks, chasing leads, tracking projects, and assisting in converting schedules into orders.
Key Responsibilities will include:
- Health & Safety: Uphold and promote a safe workplace, challenging unsafe behaviours and ensuring adherence to company safety guidelines.
- Customer Service: Foster a customer-first culture for both internal and external customers.
- Lead Management: Track and update at least 30 leads daily, follow up on quotes, and maintain project details to achieve targets.
- Sales Support: Schedule appointments, log sales visits, and provide updates on plans, site status, and expected order dates.
- Collaboration: Work closely with external sales contacts to understand customer needs and provide ongoing support.
- Feedback & Reporting: Deliver regular updates and performance summaries to managers and the sales team.
- Business Development: Identify new business opportunities through research and outreach to lapsed builders and other sources.
- Product Knowledge: Address customer inquiries confidently and assist with product-related queries.
- Team Support: Provide cover and assistance for colleagues during absences and meetings.
It is expected that the successful candidate will be highly motivated, well organised and ability to multi task. It is equally important that you have strong communication skills are confident speaking to clients. So, if you are looking for a new challenge and have the skills and knowledge required for this busy and varied role, then please apply now. However, if you do not hear back from us within 48hrs, kindly assume you have been unsuccessful. (agy)
