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Our client is seeking a Client Relationship Assistant to join their team at their Head Quarters in Swanley.
Job Description
The role of CRA is to provide efficient and effective administration support to the Operations Team Leader and Operations Team to ensure the smooth delivery of jobs for their National Clients. The role requires excellent customer service skills as well as a positive can do approach, ability to multi task, prioritise and problem solve, ability to work on your own initiative and remain calm under pressure.
Key Functions:
Internal call handling
National account dashboard management on their bespoke system
Quality checking of reports
Booking or assignment of appointments
Data entry
General administrative support for CRMs
Skill Set:
Positive, outgoing personality
Problem solver, multi tasker, finisher
High attention to detail and methodical approach
Ability to prioritise and change priorities at short notice
Very process orientated
An exceptional communicator both on a telephone, electronic and face to face
Ability to work as part of a team as well as independently
After 3-4 months training full time in office there would be the option of hybrid working 2 days per week from home
Hours:9.00 am 5.30 pm Monday to Friday
Please Note:
Due to the high volume of CVs, we receive it is not viable for us to respond to individuals. If you have not received a response within 7 days then please kindly assume your application has been unsuccessful in this instance
