- Liaising with clients and teams internally via telephone and email
- Updating internal database
- Quality checking of reports
- Booking or assignment of appointments
- Data entry
- Problem solving and providing solutions for clients
- Previous experience in a customer service
- IT proficient in MS package
- Organised with scheduling and coordinating
- Ability to work in a fast-changing, dynamic environment
- Process orientated
- Excellent communication skills – a relationship builder