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Parts Telesales Advisor

ACS Automotive Recruitment Consultancy
Posted 3 months ago, valid for 6 days
Location

Swanley, Kent BR88BE, England

Salary

£29,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Parts Telesales Advisor position is a permanent, full-time role based in Swanley, offering a basic salary of £29k with an OTE of £35k.
  • The working hours are Monday to Friday from 8am to 6pm, with one Saturday shift every three weeks from 8am to 1pm.
  • Candidates must have proven experience as a Parts Advisor within the motor trade.
  • Key responsibilities include diagnosing customer needs, selling parts, and delivering exceptional customer service.
  • Experience with Kerridge ADP Drive is advantageous, along with strong communication skills and a commitment to customer service.

Parts Telesales Advisor

Basic £29k, OTE £35k

Swanley

Permanent/Full Time

Monday – Friday (8am – 6pm) / 1 in 3 Saturdays (8am – 1pm)

Our client, a dealership in the Swanley area, is on the lookout to recruit an experienced Telesales Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities of a Trade Parts Telesales Advisor:

  • Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
  • Dealing with all incoming enquiries from retail customers.
  • Helping and assisting in all aspects of the warehouse.
  • Selling parts to retail and wholesales customers.
  • Delivering exceptional customer service to external and internal customers.
  • Assisting in stock checks.
  • Maintaining a strong working relationship with the manufacturer.
  • Discussing relevant promotions and offers to customers.
  • Receiving, recording and allocating parts and consumables from suppliers.

Your Background & Skill:

  • Proven experience as a Parts Advisor within the motor trade.
  • Experience of using Kerridge ADP Drive would be advantageous.  
  • Excellent telephone manner/communication skills.
  • Ability to work towards deadlines.
  • Committed to delivering excellent customer service.
  • Confident and professional.

For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.

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