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Business Development Assistant
Location: Swansea Office/Hybrid
Our client is the world’s leading information security training provider, delivering cutting-edge technical training to equip professionals with the skills needed to defend against real-world cyber threats. Their expert-led courses are trusted by professionals globally. They have a brand new opportunity for a Business Development Assistant to support the Business Development function in achieving specific KPIs and targets within the UK region by nurturing existing client relationships and identifying new client opportunities. This role involves enhancing the company's brand in line with their values and mission statement. As part of a collaborative team, you will bolster market-facing activities and support internal business development processes.
Main Duties and Responsibilities:
Business Development:
- Qualify all leads by converting them to contacts, categorising, and assigning them appropriately.
- Schedule appointments for Business Development Executives.
- Conduct follow-up calls with event delegates to gather feedback.
- Engage in demand generation follow-up for Tier 2 to Tier 4 accounts.
- Develop new prospect target lists using appropriate tools, resources, and systems.
- Create and distribute progress and performance reports.
Event Promotion Activities
- Promote company events through appropriate social media channels.
- Facilitate tactical promotional communications where appropriate.
Data Management:
- Ensure all data in Salesforce records, contacts, or accounts is maintained, reviewed, and regularly cleansed.
- Verify that data held within the Dunn & Bradstreet system matches that within Salesforce.
- Ensure Dunn & Bradstreet data aligns with LinkedIn contacts.
- Regularly review and update LinkedIn contact entries in Salesforce.
- Maintain, review, and update parent/sister company data management.
- Collaborate with Data Analysts to profile target accounts.
Other Responsibilities:
- Meet agreed KPIs related to individual and team performance.
- Drive webinar attendance and trade event meetings.
- Support the Country Lead and Business Development Managers in the tender process for prospective customer procurement opportunities when applicable.
- Assist with the effective management of invoicing and aged debt processes for Tier 2, 3, and 4 accounts, ensuring timely payment of customer invoices.
- Provide excellent customer service to Tier 2, 3, and 4 accounts when necessary.
- Carry out any ad-hoc Business Development/Sales administrative duties as required.
- Perform additional tasks as requested by the Management Team.
Qualifications and Skills:
- Bachelor's degree in Business, Marketing, or a related field is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Experience with CRM systems, particularly Salesforce.
- Excellent verbal and written communication skills.
- Strong organisational skills and attention to detail.
- Ability to work both independently and as part of a team.
- Prior experience in a business development or sales support role is advantageous.
TSR is a leading recruitment consultancy dedicated to connecting top talent with exceptional opportunities. Our mission is to build lasting relationships with clients and candidates, fostering growth and success within the industries we serve.
For a confidential discussion about this role, contact Rachel Phillips at our head office or apply directly:
