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Automotive Service Advisor

Just Recruitment Solutions Limited
Posted 15 hours ago, valid for a month
Location

Swansea, West Glamorgan SA57PR, Wales

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The job opportunity is for a Service Advisor at a dealership in Swansea, focused on providing excellent customer service.
  • Candidates are required to have previous experience as a Service Advisor in the automotive industry, along with IT literacy and knowledge of Kerridge.
  • The position involves managing customer inquiries, overseeing vehicle repairs, and upselling services to enhance customer satisfaction.
  • The role offers a supportive work environment with opportunities for internal promotions.
  • Salary details are not provided, but candidates should expect to demonstrate their ability to work under pressure and maintain professionalism.

Job Opportunity: Service Advisor - Swansea

Are you a friendly and professional individual with a passion for customer service? We are seeking a motivated Service Advisor to be the first point of contact for customers visiting our clients dealership in Swansea!

This position will play a crucial role in driving our business forward. Candidates must have the ability to cope under pressure whilst maintaining a professional attitude at all times. You must have a passion for customer service and great motivation.

Key Responsibilities:

  • Efficiently handle customer requirements for service and vehicle repairs, ensuring a high standard of customer satisfaction.
  • Manage service enquiries via telephone, email, and face-to-face interactions.
  • Oversee the allocation and handover of courtesy cars.
  • Liaise with workshop teams to ensure timely completion of customer vehicles.
  • Upsell additional services, service plans, and warranties to enhance customer experience.

What We Offer:

  • Opportunities for internal promotions for the right candidates.
  • A supportive and dynamic work environment within a reputable dealership.

Requirements:

Requirements of the Service Advisor:

  • Previous Service Advisor experience within the automotive industry is essential;
  • Warranty experience is preferred;
  • You must be IT literate and Kerridge knowledge is required

How to Apply: If you’re ready to take the next step in your career and make a difference in our customers' experiences, we want to hear from you! Please submit your application. Due to the high volume of applications, we may not be able to respond to every applicant individually. If you do not receive a response within 7 days, please assume your application was unsuccessful; however, we will keep your details on file for future opportunities.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.