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Customer Order Processor

Randstad Perm Professionals
Posted a day ago, valid for 23 days
Location

Swansea, West Glamorgan SA54DL, Wales

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This role is for a customer-focused position within a well-established global company, requiring a commitment to 54 weeks of work.
  • The main responsibilities include processing customer orders, communicating with customers about delivery updates, and liaising with the sales team.
  • Candidates should possess a professional telephone manner, strong customer focus, data entry skills, and a good level of PC literacy.
  • The working hours alternate weekly between 8:30am - 4:30pm and 9am - 5pm, with benefits including 28 days of holiday rising to 33 days after 12 weeks.
  • The job does not specify a salary, but it requires candidates to have relevant experience in customer service or support roles.

Looking for a customer focused role within a well established and global company?

Can you commit to 54 weeks of work?

You will be a key office-based support and responsible for providing assistance across the business.

Your main role will be:

  • receiving and processing of customer orders
  • communicating with customers - inbound and outbound - in relation to delivery lead times or update on other matters
  • liaising with our sales team to help boost sales opportunities
  • logging any customer queries and help investigation to resolve

You will need:

  • a professional telephone manner
  • strong customer focus
  • data entry/order processing skills
  • good all-round level of PC literacy and willing to learn new systems

Hours of work

  • Week 1 - 8:30am - 4:30pm
  • Week 2 - 9am - 5pm

Benefits

  • 28 days holiday rising to 33 days after 12 weeks (inclusive of public holidays)

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.