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Manpower is recruiting a Medical Secretary on behalf of our public sector client the NHS.
Contract - Temporary
Duration - 3 months possibly longer
Hours - Part time, Thursdays and Fridays
Location - Gorseinon
Pay - 12.86 per hour
The role
You will provide expert administrative support for a clinical specialty and related work streams. Responsibilities include assisting consultants, junior medical staff, and other health professionals in creating best practices, managing schedules, coordinating workloads and appointments, and organising patient information.
The role involves leading and contributing to efficient administrative processes with technical proficiency, ensuring smooth workflow in the specialty. You will follow department Standard Operating Procedures (SOP) for patient pathways, coordinating arrangements to support patients through defined pathways.
Duties & Responsibilities
Communication and Customer Service Skills:
You must have strong communication skills, be able to follow service agreements and policies and offer efficient and friendly service to patients, relatives, and colleagues. Produce accurate reports, prioritise tasks, and work independently with discretion.
Build positive relationships with patients, relatives, and colleagues, follow standard procedures and key performance indicators. Supervise the medical secretaries team, handle inquiries effectively, and ensure efficient resolution of patient-related issues.
Service Delivery:
Working with the team, you will support key performance indicators, prioritise workloads, and contribute to projects for excellent service delivery. You will handle correspondence and inquiries effectively and coordinate tasks remotely if required.
Person Specification:
- Essential: Advanced typing, Microsoft Office applications
- Essential: Coordination of administration activities, secretary experience (ideally in a healthcare setting), Organising workload and people
We are looking for someone to start immediately once we have obtained satisfactory references and DBS check (Manpower covers the cost of a DBS check).
What we offer you
- Weekly pay
- 28 days paid annual leave
- Access to the MyPath Programme
How to apply
If you meet the above criteria, we welcome your application. Apply now with a current CV for consideration.
