Back to search
JOB TYPE: Permanent Monday to Friday (no weekends) Start date 6th November 2023
Role Purpose
- Achieve best possible customer outcomes to deliver Sales and Income targets
- To work closely with all stakeholders as the Champion of Cold Calling Outbound sales activity for the cold calling campaigns
- Deliver against strategic objectives and quality measures.
- Optimise the current proposition and help develop our strategy to deliver the sales requirements from any cold calling campaigns we initiate by appropriate targeting and to look for any cross-sale opportunities.
- To provide accurate MI to internal and external Stakeholders to maximise all business opportunities.
- To be actively adaptable to new and existing business requirements driven through direct and intermediary sales channels including a variation of different tasks, campaigns and objectives to ensure our potential new customers receive the best service and appropriate outcome.
Experience Required
- Proven track record in sales
- Good understanding of CRM systems.
- Knowledge of Contact Centre workflow and telephony technologies
- Excellent Objection handling skills
- Previous cold calling experience is essential
- Results Focused - Continuously mindful of the effect of the actions taken and the implications effect of these and how they affect the desired outcome.
- Being Customer focused - You appreciate the impact of your individual actions and collective behaviours in relation to the effect upon the customer of the process, service or product provided. In doing so, you take appropriate action to ensure that the customer experience is positive (or where recognised as negative, takes steps to mitigate further dissatisfaction).
- Able to use procedures and controls required to identify, mitigate and manage risks, complaints, breaches and to protect client assets and support business continuity plans
- Industry Knowledge - Demonstrates sufficient awareness and understanding of industry trends and developments
- Excellent written and verbal communication skills
- The ability to prioritise, multitask and manage time efficiently.
Benefits
- Through your hard work and hitting targets you can increase your salary with a monthly uncapped sales bonus
- 33 days annual leave (incl. bank holidays) plus the opportunity to buy up to 5 extra days holiday
- Medical cash plan offering opportunity to claim back dentist bills, free eye tests and much more = £900 per year
- OneHealth, our wellbeing Programme
- 24/7 confidential Employee assistance programme
- Life assurance 4 x your base salary
- Family bond (after 2 years’ service)
- Enhanced family friendly policies
- Enhanced pension scheme match up
- Benefits portal (high-street vouchers, cinema tickets etc.)
- Discounted parking/public transport
