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Contracts Administrator
Swindon
Salary 26,000
Working Monday to Friday 7am-3.30pm or 8am-4.30pm
Our client are a dynamic and fast-paced company seeking a dedicated Administrative and Customer Service Specialist to join their team in Swindon as a Contracts Administrator. Their mission is to deliver exceptional customer service and meet contractual obligations with precision and care. If you are a confident and experienced administrator with a passion for customer service and attention to detail, we want to hear from you!
Key Responsibilities:
- Fully support the Project Management Team in a demanding role.
- Ensure high levels of customer service both internally and externally.
- Assist in managing client, customer and contract needs.
- Monitor, review and control individual property requirements.
- Plan and schedule appointments for surveyors.
- Ensure surveys are returned and queries resolved.
- Assist in planning and scheduling appointments for installations.
- Ensure all paperwork is received and logged correctly.
- Raise purchase orders as necessary.
- Assist with property recalls and allocation of engineers.
- Update the business tracker and provide progress reports.
- Assist with KPIs.
- Liaise with clients and customers to address and meet their requirements.
- Deliver continuous improvement in service to achieve customer satisfaction.
- Adapt to the changing demands of the business and support other operations as needed.
- Perform other duties as required.
Skills and Experience:
- Excellent IT skills, proficient in Microsoft Office applications and in-house systems.
- Strong written and oral communication skills.
- Basic numeracy skills.
- Confident and experienced administrator.
- Ability to communicate clearly and concisely.
- Self-motivated and able to drive forward initiatives.
- Develop, establish, and maintain a work priority system.
- Build good working relationships with other departments and third parties.
- Strong problem-solving skills.
- Passionate about learning new skills.
What They Offer:
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
