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Customer Service Advisor

H2R Selection Limited
Posted 6 days ago, valid for 17 days
Location

Swindon, Wiltshire SN1 2ED, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan
Life Insurance
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A prestigious automotive dealership in Swindon is seeking a Customer Service Advisor with a salary of £30,000 to £35,000 OTE per annum.
  • The role involves keeping customers updated during the repair process, ensuring accurate paperwork, and providing reassurance about the Bodyshop services.
  • Candidates should have experience in a customer service role and possess strong communication skills, as well as being computer literate.
  • The position offers several benefits, including 25 days of holiday, a contributory pension scheme, and private medical insurance.
  • Previous experience in a customer service role is required for this position.

Customer Service Advisor

Swindon

£30-35k OTE p.a

Our client, a prestigious automotive dealership has an exciting opportunity for a Customer Service Advisor to join their growing team.

Key responsibilities:

  • Keep the customer updated at each stage of the repair journey.
  • Complete paperwork and ensure prices and delivery dates are accurate.
  • Understand the Bodyshop offering, to be able to advise customers and reassure them at each stage of the process.
  • Help ensure that a customer has a positive experience while their car is with us.
  • Working to high standards suitable for brands such as Ferrari, Porsche, BMW and the other brands Dick Lovett Group represent.

Key skills/experience:

  • Experience in a customer service role, if you can confidently interact with customers, we can teach you everything you need to know!
  • Computer literate
  • Communication skills
  • Ability to work well within a team

Benefits:

  • OTE £30,000 - £35,000
  • 25 Days Holiday (plus Bank Holidays)
  • Contributory Pension Scheme
  • Private Medical Insurance
  • Regular Pay Reviews
  • Life Assurance
  • Servicing, Parts and Accessories Discounts
  • Employee Assistance Programme
  • Staff Referral Scheme
  • Learning and Development
  • Enhanced Family Leave
  • Volunteering Opportunities

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.