Customer Service Advisor

Customer Service Advisor

Swindon

£30-35k OTE p.a

Our client, a prestigious automotive dealership has an exciting opportunity for a Customer Service Advisor to join their growing team.

Key responsibilities:

• Keep the customer updated at each stage of the repair journey.
• Complete paperwork and ensure prices and delivery dates are accurate.
• Understand the Bodyshop offering, to be able to advise customers and reassure them at each stage of the process.
• Help ensure that a customer has a positive experience while their car is with us.
• Working to high standards suitable for brands such as Ferrari, Porsche, BMW and the other brands Dick Lovett Group represent.

Key skills/experience:

• Experience in a customer service role, if you can confidently interact with customers, we can teach you everything you need to know!
• Computer literate
• Communication skills
• Ability to work well within a team

Benefits:

• OTE £30,000 - £35,000
• 25 Days Holiday (plus Bank Holidays)
• Contributory Pension Scheme
• Private Medical Insurance
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities