Sales Administrator

Responsive Personnel are pleased to be able to offer a great opportunity for a Sales Administrator to work with a long-standing prominent Swindon Employer.

Duties & responsibilities:

• Process orders via email or phone
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Setting up new accounts
• Ensure all enquiries are handled effectively
• Ensure all customer orders, enquiries and complaints are handled appropriately
• Liaise with the Logistics department to ensure timely deliveries
• Maintain and update sales and customer records
• Develop monthly sales reports
• Communicate important feedback from customers internally
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records
• Supporting the sales department with other administrative tasks

Key Skills & requirements:

• Computer literate with good knowledge of all Microsoft programs.
• Excellent attention to detail.
• Ability to plan & manage workloads to tight deadlines.
• Confident, polite, and friendly telephone manner.
• Ability to work alone or as part of team.
• Good organisational skills
• Must have previous administration or customer service experience
• Reliability and dependability
• Literacy & numeracy skills

Benefits:

• Bonus scheme
• Pension Scheme
• Free Parking
• Training programme
• Great team and Culture
• 21 days holiday not including bank holiday

Hours:

Full Time, Permanent

8:30 - 5:00pm Monday to Friday

Salary:

23,795 per annum

Location:

Swindon

Start date:

ASAP