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Inside Sales Coordinator - Export

Purely Recruitment Solutions
Posted 17 days ago, valid for 7 days
Location

Swindon, Wiltshire SN1 3DQ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • The company is seeking an Inside Sales Coordinator - Export for a permanent, full-time position in Swindon with a focus on enhancing sales and customer satisfaction.
  • Candidates should have a background in administration, mathematics, or business, along with strong Microsoft Office skills and experience in processing export shipments is a plus.
  • The role involves managing customer records, processing orders, and ensuring compliance with export regulations while exceeding Key Performance Indicator (KPI) targets.
  • The position offers a salary of £30,000 to £35,000 per year, depending on experience, with benefits including a pension plan, healthcare cashback, and 25 days of annual leave.
  • Applicants should possess excellent communication skills, be comfortable with numbers, and have a proactive approach to customer engagement and support.

Inside Sales Coordinator - Export

Permanent

Swindon

Full-time

We are assisting our client, an electronics-distribution company, in recruiting a Sales Coordinator - Export to join their team in Swindon. You will promote sales and customer satisfaction growth by the provision of focused and productive communication with internal customers and stakeholders.

The role will encompass all administrative and customer service functions (including order and quotation processing) that are essential to the running of the company’s internal sales operations. You will, as required, support the costing of manufactured product enquiries.

Main Duties:

  • Exceed core Key Performance Indicator (KPI) targets.
  • Leverage leading and logging KPIs to optimise your productivity.
  • Manage your customer records and price lists daily through the CRM.
  • Supply formal quotations as needed promptly and accurately.
  • Process customer orders, review contracts and PO acknowledgements
  • Ensure documentation complies with export policy, regulations & procedures
  • Maximise margin potentials through market pricing and efficient quoting.
  • Deliver pro-active and regular communication with our customers.
  • Research and recommend new products and solutions.
  • Co-ordinate the delivery of value adding technical support to customers.
  • Provide marketing ideas and support business media promotions.
  • Support a positive working culture.
  • Embrace and leverage company’s continuous improvement culture.

Key Skills:

  • Ability to influence and inspire without direct line authority.
  • Innovative, creative and comfortable challenging the status quo.
  • Excellent written and oral communication skills.
  • Confident and comfortable with numbers.
  • Competent with IT systems, such as CRM and ERP.

Requirements:

  • Education in administrative, mathematical and/or business subject.
  • Strong Microsoft Background (Excel, PowerPoint, Outlook, etc.)
  • Strong data analytical skills and attention to detail.
  • Experience with lean management tools (eg, Kaizen) is a plus.
  • Interconnect product experience or working in a similar manufacturing industry is a plus.
  • Experience with processing of export shipments a plus.

Benefits:

  • Pension salary sacrifice at 6% matched by the company.
  • Group Life at 4x annual salary.
  • Company paid healthcare cashback plan for employee only which includes services such as eye care, limited dental treatment etc
  • 25 days annual leave plus recognised bank holidays.
  • Up to 20 days paid sick leave (upon company discretion)
  • Free onsite parking

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.

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