Back to search
OB TYPE: Permanent - Mon to Fri 37.5 hours per week (no weekends)
Role Purpose
- Achieve best possible customer outcomes to deliver Sales and Income targets
- To work closely with all stakeholders as the Champion of Cold Calling Outbound sales activity for the cold calling campaigns
- Deliver against strategic objectives and quality measures.
- Optimise the current proposition and help develop our strategy to deliver the sales requirements from any cold calling campaigns we initiate by appropriate targeting and to look for any cross-sale opportunities.
- To provide accurate MI to internal and external Stakeholders to maximise all business opportunities.
- To be actively adaptable to new and existing business requirements driven through direct and intermediary sales channels including a variation of different tasks, campaigns and objectives to ensure our potential new customers receive the best service and appropriate outcome.
Experience Required
- Proven track record in sales and previous cold calling experience is essential
- Excellent Communication Skills: Strong verbal communication skills are essential to engage with potential customers, understand their needs, and effectively communicate the benefits of products or services.
- Persuasion and Negotiation: Ability to persuade and negotiate with potential customers to achieve sales targets while maintaining a positive customer experience
- Resilience: Telemarketing can involve handling rejection and objections. A resilient attitude is crucial to bounce back from challenges and persistently pursue sales opportunities
- Active Listening: The ability to listen attentively to customers, understand their requirements, and tailor sales pitches accordingly
- Time Management: Effective time management skills to handle a high volume of calls (efficiently prioritise tasks, and meet sales targets
- Adaptability: The sales landscape can change quickly. Being adaptable and able to adjust strategies based on customer responses and market trends is important
- Customer Focus: Putting the customer first, understanding their needs, and providing excellent customer service are key components of successful telemarketing
- Teamwork: Collaborating with the sales team to share insights, strategies, and contribute to a positive team environment
Benefits
- Through your hard work and hitting targets you can increase your salary with a monthly uncapped sales bonus
- 33 days annual leave (incl. bank holidays) plus the opportunity to buy up to 5 extra days holiday
- Medical cash plan offering opportunity to claim back dentist bills, free eye tests and much more = £900 per year
- OneHealth, our wellbeing Programme
- 24/7 confidential Employee assistance programme
- Life assurance 4 x your base salary
- Family bond (after 2 years’ service)
- Enhanced family friendly policies
- Enhanced pension scheme match up
- Benefits portal (high-street vouchers, cinema tickets etc.)
- Discounted parking/public transport
- Cycle to work scheme
