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ServiceNow Engineer

Network IT
Posted 2 days ago, valid for 2 days
Location

Swindon, Oxfordshire SN6 8LA, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of ServiceNow Engineer requires DV clearance or eligibility for DV clearance and is based in Shrivenham with 3 days a week in-office work.
  • The salary range for this position is £40,000 to £60,000.
  • Candidates must have a minimum of 5 years of hands-on experience in ServiceNow implementation and configuration.
  • Key responsibilities include designing and configuring ServiceNow solutions, leading integrations, and implementing ITIL best practices.
  • The ideal candidate will also possess a ServiceNow Certified System Administrator certification and proficiency in scripting languages like JavaScript.
Role: ServiceNow Engineer (DV Clearance or DV Eligibility Required)Location: Shrivenham (3 Days a Week In-Office)Salary: £40,000 - £60,0000We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients.You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process.Role OverviewAs a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices.Key Responsibilities
  • Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows.
  • Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation.
  • Collaborate with stakeholders to develop technical solutions optimized for user experience.
  • Configure workflows, business rules, and UI elements to streamline processes.
  • Implement ITIL best practices for incident, problem, and change management.
  • Develop custom applications and scripts to enhance platform functionality.
  • Perform thorough testing of implementations and integrations.
  • Maintain detailed documentation and deliver knowledge transfer to teams.
  • Ensure all work adheres to ServiceNow best practices and security protocols.
What We're Looking For
  • You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process.
  • Minimum of 5 years of hands-on ServiceNow implementation and configuration experience.
  • ServiceNow Certified System Administrator (CSA) or equivalent certification.
  • Experience in CSM, ITIL, and ITOM ServiceNow modules.
  • Proficiency in scripting languages like JavaScript and GlideScript.
  • Exposure to ServiceNow automation, and familiarity with tools such as XML and JSON for integrations.
  • Experience with ServiceNow’s integration capabilities (e.g. REST, SOAP, IntegrationHub)
  • Familiarity with Agile/Scrum methodologies and tools like Git.
  • Strong understanding of ITIL processes and automation features.
  • Exceptional problem-solving skills and attention to detail.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.