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ServiceNow Engineer

Network IT
Posted 3 days ago, valid for a month
Location

Swindon, Oxfordshire SN6 8LA, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are looking for a ServiceNow Engineer with DV clearance or eligibility to join our technology-driven organization in Birmingham, offering a hybrid work model of three days in-office per week.
  • The salary for this position ranges from £40,000 to £67,000, depending on experience and qualifications.
  • The ideal candidate will have proven experience in implementing and configuring ServiceNow, particularly with CSM and ITIL workflows, and must hold a ServiceNow Certified System Administrator certification or equivalent.
  • Key responsibilities include optimizing ServiceNow solutions, integrating with enterprise systems, automating workflows, and applying ITIL best practices for incident and change management.
  • Candidates should have strong expertise in ServiceNow scripting and familiarity with Agile/Scrum methodologies and DevOps principles.
Role: ServiceNow Engineer (DV Clearance or DV Eligibility Required)Location: Birmingham (Hybrid – 3 Days a Week In-Office)Salary: £40,000 - £67,000We are seeking a skilled ServiceNow Engineer to join an innovative technology-driven organization. This is an exciting opportunity to support the implementation, development, and optimization of two ServiceNow instances – one SaaS-based and one on-premise solution.You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process.Role Overview:As a ServiceNow Engineer, you will play an active role in configuring, integrating, and enhancing ServiceNow functionalities across IT and business operations, shaping their ITSM function alongside best practices to support organisation-wide IT growth strategies.The successful candidate will need proven exposure and experience contributing to setting up of ServiceNow, where you will also have support available from our ITSM and tooling team, as well as an external academy.Key Responsibilities:
  • Implement, configure, and optimize ServiceNow solutions with a focus on CSM and ITIL workflows.
  • Support the integration of ServiceNow with enterprise systems (e.g., CRM, ERP).
  • Design scalable technical solutions to enhance ServiceNow functionalities.
  • Automate workflows, business rules, and notifications for streamlined operations.
  • Apply ITIL best practices for incident, problem, and change management.
  • Develop custom applications, scripts, and integrations to enhance ServiceNow capabilities.
  • Perform thorough testing, troubleshooting, and quality assurance for ServiceNow solutions.
  • Provide documentation and knowledge transfer to internal teams.
What We're Looking For:
  • You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process.
  • Proven experience implementing and configuring ServiceNow (CSM & ITIL).
  • ServiceNow Certified System Administrator (CSA) or relevant certification.
  • Strong expertise in ServiceNow scripting (JavaScript, GlideScript, AngularJS).
  • Experience with REST, SOAP, MID Server, Integration Hub for seamless integration.
  • Understanding of Agile/Scrum methodologies and DevOps principles.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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