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Supporter Care Advisor

Niche Recruitment Ltd
Posted 4 days ago, valid for a month
Location

Swindon, Wiltshire SN4 9LF, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Join a Swindon-based non-profit organization as a Supporter Care Advisor in a full-time temporary position until December 2024.
  • The role offers an hourly rate of £12.85 plus holiday pay, with working hours from Monday to Friday, 9.00am-5.00pm.
  • You will be responsible for providing empathetic customer service, processing donations, and managing supporter data in the CRM system.
  • Candidates should have experience using a CRM system, excellent communication skills, and be available immediately.
  • This position allows you to make a meaningful impact in the community while working with a dedicated team.

Are you ready to make a meaningful impact every day? If you have strong communication and administrative skills, and are you available to start right away, this could be the perfect opportunity for you!

Join our client, a Swindon-based non-profit organization, as Supporter Care Advisor. This is a full-time temporary position until the end of December 2024, with potential for extension into the New Year.

Offering an hourly rate of £12.85 plus holiday pay, this role is based on site Monday - Friday, 9.00am-5.00pm. You’ll play a crucial role in supporting fundraising efforts, providing first-class, empathetic customer service and carrying out administrative tasks to support the fantastic work of this charity.

Key Responsibilities for the role of Supporter Care Advisor:

  • Being the first point of contact for donors, supporters, and volunteers who contribute to the charity’s mission.
  • Responding promptly and effectively to all supporter enquiries, donations, and event-related communications.
  • Accurately processing donations and manage supporter data in the CRM system
  • Helping coordinate participation in fundraising activities such as charity runs, bake sales, or special events, providing excellent administrative support.
  • Seeking opportunities to gather supporter feedback and improve the supporter care journey.

We’d love to hear from you if you have the following:

  • Have experience using a CRM system to manage and update data.
  • Possess excellent written and verbal communication skills.
  • Are enthusiastic about making a positive difference in the community.
  • Are immediately available and can work up until the end of the year.

About the Company:

Our client is a well-established charitable organization that has been providing vital services to the Wiltshire community since 1980. Joining this organization offers you the chance to be part of a dedicated, compassionate, and supportive team that makes a real difference. This is a fantastic opportunity to contribute to the impactful work of one of Swindon’s most beloved charities.

How to Apply:

If this sounds like the ideal role for you, please submit your application. Alternatively, you can reach out to the Niche Recruitment team for more information.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.