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Senior Utilities Service Executive

Utility People
Posted 21 hours ago, valid for 2 days
Location

Swindon, Wiltshire SN1 2ED, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client, a well-established Energy Consultancy, is seeking an Energy Account Executive to manage key accounts and handle metering and billing queries.
  • The role involves building strong relationships with clients, suppliers, and partners across the UK and Ireland.
  • Candidates should have experience in the energy/utilities industry, particularly in metering and billing, along with strong data analysis and customer service skills.
  • The position offers a salary range of £25k to £28k and requires excellent communication skills and a proactive problem-solving attitude.
  • This hybrid role is based in the Swindon area, with 2 to 3 days in the office.

Our client, a well-established Energy Consultancy, is looking for an Energy Account Executive to join their team.  You’ll play a key role in managing key accounts, handle metering and billing queries (including bill validation and issue resolution) and build strong relationships with clients, suppliers, and partners across the UK and Ireland. If you’re a proactive problem-solver with energy/utilities experience, especially in metering and billing, this is your chance to enhance customer service and build lasting relationships - apply today!

Key responsibilities:

  • Take ownership of key account management for commercial clients
  • Develop and maintain strong working relationships with clients, suppliers, and partners
  • Handling end-to-end query management, including metering and billing queries
  • Support data reporting and ensure the accuracy and integrity of system updates
  • Contribute to process improvements and ensure operational efficiency
  • Help meet performance metrics and support the day-to-day operations

Skills and experience required:

  • Energy/Utilities industry experience is a must, specifically metering and billing
  • Proficient in data analysis
  • Customer Service experience, focused on delivering exceptional results
  • Excellent communication skills 
  • A can-do attitude and a passion for problem-solving
  • Strong attention to detail and experience in data input
  • Excellent IT skills, particularly in Microsoft Office applications

Ref:            15025  

Role:          Energy Account Executive

Location:         Hybrid – Swindon Area (2/3 days in the office)

Salary:          £25k - £28k     

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.