IT Manager

IT/DATA SECURITY MANAGER

Reporting To:Director of Development, Product Delivery & International Sales

Overall Description

Responsible for Business-as-Usual IT requirements at Metric, Management of Metrics ISMS so as to ensure ISO27001 Compliance

Employee Benefits

• We give all our employees 25 days annual leave plus all bank holidays and access to our pension scheme.
• As an added extra we give you your birthday day off
• As a Metric employee you will have access to huge discounts at hundreds of very popular stores such as Adidas, IKEA, Asda, ASOS, B&M Bargains, Five Guys, Homesense & many more.
• You have the benefits of an OnDemand GP service 24/7, not just for you but your family can also benefit from this outstanding service.
• We also offer an excellent Cycle to work scheme available for all employees a cost-effective way to acquire a bike.
• Salary sacrifice scheme available to all employees if you would benefit from a brand-new EV car
• Free Telephone or face-to-face counselling sessions if you ever need someone to talk to as well as inhouse Mental Health Champions within the business who are fully trained to help you when life gets a little tough.
• Gym & Health Club Discounts

Main Duties

• To ensure maximum availability of IT and business systems throughout the Company.
• Responsible for the provision of IT infrastructure services including desktop applications, local and / or wide area networks, IT security and telecommunications.
• Responsible for the provision, configuration, maintenance, testing, training and troubleshooting of the companys Business Systems (Microsoft 365/Dynamics 365/Engineer Scheduling Software/ERP/Backup Solution)
• Overseeing the development and implementation of new systems.
• Overseeing the installation of client department-specific applications and systems.
• Working with senior management to propose, agree and deliver IT service to defined Service Level Agreements.
• Responsible for provision of IT helpdesk and support function to on-site and remote staff
• Responsible for IT hardware, software and maintenance procurement.
• Responsible for developing and maintaining a disaster recovery plan.
• Responsible for development and control of the IT/Data security policy, ensuring that Metric maintains the standards required for ISO27001
• To update and provide written reports on all aspects of the IT Department and Metrics Business systems
• Where necessary, support the DevOps team with the companys software product installations and web hosting environment
• Where necessary, to provide reasonable support to other departments within the company.
• Work as Company Data Protection Officer and ensure GDPR compliance

Required Attributes

• Excellent communication skills
• Ability to work within a fast-paced environment, apply urgency to all aspects of the job
• You must have a Right First Time attitude.
• Full understanding of how to use MS Office Word/Excel

Please note. Job vacancy is office based in West Swindon.

Equal Opportunities Statement

Metric is an Equal Opportunities Employer and will promote regardless of sex, sexual orientation, marital status, disability, religion, beliefs, colour, race, nationality, gender reassignment, ethnic or national origin.

Our aim is to ensure that no job application or employee received less favourable treatment or is disadvantaged by employment conditions or requirements which cannot be shown to be justifiable.

Diversity & Inclusion

Here at Metric Group, we are determined to build a business that is diverse - a mix of gender, age, nationality and religious persuasion. Specifically, we seek to embrace those who are neuro-diverse or physically less able, and we are always delighted to welcome LGBT+ members to our team.

To help with our diversity efforts, we aim to eradicate unconscious bias in our recruitment process. Beyond training and discussions, we are taking this a step further: we anonymise all CVs we receive.

No name, no picture, no nationality or gender, no university or hobbies, no age or references. When your CV is being assessed by our team, we only ever consider one thing: your skill set.

Once you've been shortlisted, we'll share everything we can about you with our interview panel, and we'll want to speak to you ASAP to know everything that's not on your CV; The rest of you!

Health & Safety Statement

Under the Health & Safety at Work Act each individual has a legal responsibility for their own welfare and for the health and safety of others.Any queries you may have relating to health & safety matters should be raised in the first instance with your manager or Human Resources.