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Senior IT Analyst

Senior IT Analyst

IMT Resourcing Solutions

Posted a month ago, valid for 7 days

Swindon, Wiltshire SN1 2ED, England

£34,000 per annum

Full Time

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Sonic Summary

The position is for a Senior IT Technician with a salary range of £30,000 to £34,000 depending on experience.
This role is located in Gloucester, requiring four days on-site work and one day of remote work each week.
Candidates should have prior experience in 2nd line support, particularly with Active Directory, DNS, DHCP, and Microsoft 365.
Knowledge of virtualization technologies and networking hardware is essential, along with a valid UK driver's license.
The company offers a hybrid working environment, continuous professional development, and access to the latest technologies.

Position: Senior IT TechnicianSalary: £30,000 - £34,000 (DOE)Location: Gloucester (4 days on-site, 1 day remote per week) We are working with a rapidly growing Managed Service Provider in Swindon who are looking to bring in a Senior IT Technician to join their team. This role will focus on project work delivering new technologies across their network and infrastructure and acting as an escalation point to the service deskWhat will you be doing as a Senior IT Technician?

Provide on-site and remote support for hardware, software, and network issues.
Provide 2nd / 3rd line support to users.
Troubleshoot and resolve IT incidents swiftly to minimise downtime.
Manage and maintain user accounts in Active Directory and Microsoft 365.
Install, configure, and maintain desktops, laptops, and mobile devices.
Monitor and maintain servers, networks, and security protocols.
Assist with the deployment and maintenance of cloud solutions.

What experience do you need as a Senior IT Technician?

Previous experience of 2nd line support with end users
Experience with Active Directory, DNS, DHCP, and Microsoft 365.
Knowledge of virtualisation technologies (e.g., VMware, Hyper-V).
Familiarity with Azure and Azure AD
Hands-on experience with networking hardware (e.g., routers, switches, firewalls).
Ability to configure and support printers, VoIP phones, and mobile devices.
Proficient in using remote support tools like TeamViewer or AnyDesk.
Previous experience in an education setting would be beneficial but not essential
You must hold a valid UK Drivers Licence

What will you get in return?

Base salary of up to £34,000 per annum
Hybrid working environment
Continuous professional development and paid for certifications
A supportive and collaborative team environment.
Access to the latest technologies

Recruiter: Callum Thompson

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