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Working Hours: Monday - Friday (09:00 - 17:00)
Pay Rate: £12.00 Per Hour
As part of this role, you will take responsibility for a range of duties, all with the aim of providing excellent customer service and maintaining efficient administrative processes.
Duties and responsibilities:
- Be an advocate for Health and Safety both internally with colleagues and with Customers and Suppliers
- Report any site safety or near-miss concerns to the company Health and Safety executive, supporting investigations as required.
- Ensure adherence and compliance with all in-house policies and procedures.
- Manage customer enquiries by responding to customer emails and telephone calls, escalating problems as required.
- Communicate with drivers regarding problems with deliveries and collection. In partnership with the traffic planning team, advise on the et course of action to take.
- Scanning manifests onto the system and debriefing jobs, noting relevant detail on the in-house system and arranging re-deliveries as required.
- Assist the accounts/invoicing team by answering queries on deliveries, thus playing a key part in invoices being raised in a timely manner.
- Assist with the maintenance of accurate and up-to-date records in relation to transportation activities, filing documentation in an organised and timely manner.
- Ad hoc duties as may reasonably be required.
- Provide holiday cover for colleagues when required.
ExperienceRequired
M4Recruitmentare an employment business and operates as an equal opportunities employer. Permission to place an advertisement for the above mentioned role has been given by the company mentioned.
- Proficiency in using computer systems with a working knowledge of Microsoft Office
- Preferred
- Knowledge of the in-house customer website and traffic planning system
- IT Literate -Good computer skills with necessary software experience to carry out duties (Microsoft Word, Excel, PowerPoint, etc.)
