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Are you an experienced and accomplished Operations Manager ready for your next challenge?
This is an exceptional opportunity to develop a centre of operational excellence as well as building and leading your own team.
You will play a pivotal role in delivering a charity mission dedicated to delivering books to its education and library partners around the world.
About the Operations Manager role:Â
The Operations Manager is responsible for the efficient receipt, storage and dispatch of books ensuring operational excellence in all processes. They provide ‘hands on’ leadership to the operations team to optimise workflows, maintain health and safety compliance, and manage relationships with suppliers, shipping and logistics partners.
- Salary £45K per annum
- Monday to Friday, 35 hours per week (day shift)
- Based in Swindon
- 36 days annual leave (inc bank holidays)
- Other benefits include a wide range of training opportunities at individual and organisational level, flexible working arrangements, generous pension contribution (upto 8% employer contribution), enhanced family leave policies, life assurance scheme and an employee assistance programme
- Permanent role
Duties / Responsibilities for the Operations Manager role:
- Manage Operations: Oversee all daily operations, including receiving, sorting, storing, picking, and packing donated books for shipment, while ensuring optimal efficiency and effectiveness in all processes
- Coordinate Logistics: Plan and coordinate the transportation and delivery of books to various overseas locations, ensuring timely and accurate distribution
- Stock Management: Maintain accurate stock records and ensure that all books and processes are properly recorded within the WMS
- Team Leadership: Supervise, train and develop c10 operations staff and volunteers, fostering a positive and productive work environment. Lead on staff recruitment at the Swindon site with support from the Head of Resources
- Health and Safety: Ensure that operations adhere to all health and safety requirements
- Facilities: Oversee the management and maintenance of warehouse facilities
- Develop and Coordinate: Develop the Shipping Plan, based on country allocations, and liaise with the Acquisitions Manager, Partnerships Manager and logistics providers to ensure timely delivery
- Reporting: Prepare regular reports on operational expenditure, activities, stock levels, and other key metrics for management review
- Continuous Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of operations
Experience / Requirements for the Operations Manager role:
- Demonstrable experience of managing an operations/distribution centre
- A minimum of 5 years’ experience in distribution, logistics, and/or supply chain management
- Strong leadership, organisational, and problem-solving ability
- Excellent communication and interpersonal skills. Comfortable and confident collaborating with stakeholders and employees at all levels
- Hold a current MHE licence, ideally for VNA, Order Picker and FLT
- Proficiency and familiarity of WMS and Microsoft Office
- Keen attention to detail and a commitment to maintaining high operational standards
- Ability to adapt to changing priorities and work effectively under pressure
- A genuine passion for promoting literacy and education, and a commitment to the charity's mission and values
If you would like to hear more or be considered for the Operations Manager role apply today!
