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Housing Support Assistant

Riverside Group
Posted 13 hours ago, valid for a month
Location

Swindon, Wiltshire SN1 2ED, England

Salary

£24,627 - £30 per annum

Contract type

Part Time

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Sonic Summary

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  • The Housing Support Assistant position at Riverside offers a permanent contract with a salary of £24,627 per annum for part-time work of 30 hours per week.
  • The role involves supporting residents in a housing service, ensuring their safety and wellbeing without providing personal care.
  • Candidates should have experience in a customer-facing environment and an understanding of supporting vulnerable individuals, ideally with relevant lived experience.
  • Riverside promotes diversity and inclusion and offers benefits such as competitive pay, 28 days of holiday (pro rata), and flexible working options.
  • Applications are encouraged from all potential candidates, and those who meet the minimum requirements will be guaranteed an interview.
Job Title: HousingSupport AssistantContract Type: Permanent Salary: £24,627 per annumWorking Hours: 30 hours per week, part time Working Pattern: 30 hours across Monday - FridayLocation: Booker House, The Circle, Beaumaris Road Swindon If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Support AssistantYou will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.About youWe are looking for someone with:
  • Experience of working with people in a customer facing environment
  • An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction
Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you’ll enjoy:
  • Competitive pay & generous pension 
  • 28 days holidays plus bank holidays (pro rata) *delete for Full Time
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits
Diversity and Inclusion at Riverside:We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.Applications may close before the deadline, so please apply early to avoid disappointment.

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